150+
Properties located throughout Oahu & Maui
HomeProperty Management
Improve Your Bottom Line, Increase Your Peace Of Mind
At Midway Vacations, we guarantee that your property stays in top condition through strict quality control checks and quarterly deep inspections. Our professional team takes care of everything from regular maintenance to complete renovations, offering peace of mind and exceptional service.
FREE RENTAL EVALUTATION9,000+
Reviews with 4.8 average on Airbnb & Google โ we're also a Superhost on Airbnb
50+
Dedicated and local team members for property management you can trust
Full-Service Vacation Rental Management
Top-Notch Guest Concierge Services
Seamless interaction with guests, managing bookings and financial transactions.
Marketing & Listing Excellence
Professional photography and a global presence on all leading platforms.
5-Star Housekeeping & Supplies
Professional cleaning and providing all guest supplies including luxurious linens.
Quality Assurance Inspections
Routine check-in inspections, plus deep inspections completed every 3 months.
Expert In-House Maintenance
Preventive maintenance and timely repairs by an in-house team who cares.
Comprehensive Accounting & Reporting
Detailed, easy to understand monthly statements and state tax management.
Advanced Technology & Security
Cutting-edge software solutions and smart lock installations.
Revenue Optimization for Maximum Income
Maximizing income with professional revenue management and dynamic pricing strategies.
Owner Portal & Communication
Exceptional communication, full transparency, and 24/7 availability.
Our Services & Owner Benefits
- Professional Staging and Photography: We prepare the property to look its best through professional staging and high-quality photography to attract potential guests.
- Marketing: We promote the property on Midwayโs webpage and across all Online Travel Agencies (OTAs) to maximize visibility and bookings.
- Guest Communication: We provide 24/7 communication with guests, handle inquiries, bookings, and any issues that arise during their stay.
- Financial Transactions: We manage all financial transactions, including processing bookings, charges, and refunds.
- Accounting: We maintain accurate financial records and provide detailed monthly statements to our property owners.
- Advanced Revenue Management: We utilize dynamic pricing strategies to optimize rental rates and maximize revenue based on market demand and occupancy rates.
- Owner Communication: We maintain open and transparent communication with property owners, providing regular updates and addressing any concerns.
- Linen and Towels: We supply and manage high-quality linens and towels for guests.
- Quality Inspections: We conduct thorough inspections before each guestโs arrival and periodic home inspections to ensure the property is in top condition.
- Inventory Management: Management of household and maintenance inventory, and order control to fulfill and accommodate guest requests.
- Preventive Maintenance: We perform preventive maintenance measures to keep the property in excellent condition and prevent future issues.
- Maintenance Repairs: We coordinate and manage repairs as needed to address any issues promptly.
- Professional Housekeeping and Laundry Service: We ensure high standards of cleanliness with our professional housekeeping staff and provide expert laundry services.
- Property Protection Plan: We offer a property protection plan to cover guest damages and safeguard our ownerโs investment.
- Local Expertise: We leverage local knowledge to provide guests with valuable information and enhance their stay.
- Compliance Management: We ensure the property complies with all local regulations and ordinances related to vacation rentals.
- Technology Integration: We utilize advanced property management software to streamline operations, track performance, and enhance guest and owner experiences.
- Security Measures: We implement security measures, such as smart locks, to ensure guest safety and property security.
- Guest Experience Enhancement: We provide concierge services and local recommendations to enhance the guest experience.
- Booking Management: We handle all aspects of booking management, from reservations to check-out, ensuring a seamless process for guests and owners.
- Review Management: We manage and respond to guest reviews to maintain a positive online reputation and address any feedback.
- Project Management & Interior Design: Complete coordination of full and partial renovations, along with interior design services to enhance property potential.
These services collectively ensure that the vacation rental property is well-maintained, optimally marketed, and managed to provide an exceptional experience for guests while maximizing returns for property owners.
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FAQ For Property Owners
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How much are the upfront costs to list my property?
At Midway Vacations, we understand that every property is unique, and as such, the upfront costs to list your property may vary. However, we believe that investing in the presentation of your property is crucial for maximizing your rental income.
As part of our commitment to excellence, we require a thorough deep clean before we list your property as well as the installation of our integrated locking system. We cover the cost of the installation of the locking system, but the expense for the equipment is the responsibility of the owner.
Additionally we provide complimentary professional staging and photography services to ensure that your property is showcased in the best possible light.
At Midway Vacations, we pride ourselves on our commitment to transparency and fairness. That's why we never charge administrative fees to list a property. -
How much are the ongoing management fees?
Our ongoing management fees are tailored to each property's unique location and requirements. We believe in offering a personalized approach to our management services, so we encourage you to contact us for an evaluation of your property's specific needs. Our experienced team will work with you to create a marketing and management plan that meets your goals and provides exceptional service every step of the way. Contact us today to discover how our management services can benefit your property.
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Whatโs included in the management fee?
Our management fee covers a wide range of services including but not limited to: guest communication and support, property maintenance, housekeeping, linen & terry program, routine inspections, marketing and advertising, and 24/7 emergency support. We work closely with our property owners to tailor our services to meet their specific needs and ensure their complete satisfaction. In addition, we provide detailed monthly statements and reports, so owners can easily track their property's performance and profitability.
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What are some of the normal expenses incurred by the rental program?
Normal wear-and-tear will necessitate periodic maintenance and small repairs to keep your property looking and performing at its best. Midway Vacations performs quarterly deep cleanings and carpet cleanings, replacement of pillows, comforters, and mattress pad/protectors, along with other household inventory items necessary for the comfort of your guests.
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What about cleaning services, linens, and maintenance?
At Midway Vacations, we handle all housekeeping and maintenance operations with our own in-house teams, available 7 days a week. This allows us to provide consistently high-quality service, quick response times, and a superior guest experience.
Cleaning Services
We charge a cleaning fee to the guests after each stay, which covers the cost of professional checkout cleanings. In addition, we perform a thorough deep cleaning of your property every six months to maintain high standards and extend the life of furnishings and appliances. The cost of these deep cleanings is charged to the property owner.
Linens and Towels
Midway provides all high-quality linens and towels for guest use at no cost to the property owner. We take care of laundering, restocking, and maintaining them to ensure they are always fresh and guest-ready.
Maintenance
Our dedicated maintenance team works daily to address any issues quickly and efficiently. We handle both guest-related and routine wear-and-tear maintenance to keep your property in top condition.
By managing everything in-house, we ensure greater accountability, quality control, and peace of mind for our property owners. -
Will I be able to see confirmed reservations?
Absolutely! Transparency is key in building a long term relationship with our property owners. Youโll have access to the Owner Portal and can view all reservations made for your property, 24/7/365.
Our Property Owners Love Us
Matt B.
Property Owner - Maui
We have a condo at Kihei Alii Kai in Maui (C-304) and have used Midway Vacations as our property management company since 2016. We are extremely pleased and feel blessed to have them as our managers. Top notch professionals in every aspect as well as being very personable. They really are available 24/7 with immediate responses as requested or needed. We wouldn't think of using anyone else as they ARE the BEST!
Bernard B.
Property Owner - Oahu
The team at Midway has been absolutely sensational to work with over this past year. Their professionalism, execution, responsiveness, and proactive communication is exceptional. As a business coach engaging with multiple companies and service providers, I would rank Midway as a top 5% operation in terms of their customer care and business acumen.
Dennis B.
Property Owner - Oahu
I have been dealing with Midway Vacations for the last 5 years and they do an excellent job in taking care of all of my personal and condo needs. If you have any questions they respond back almost immediately and are always at your service. I have become friends with the staff members who are all extremely helpful. They are a wonderful company to deal with and I would highly recommend them to anyone in the service industry.
Jojo C.
Property Owner - Oahu
Midway Vacations is an amazing way to guarantee you have excellent accommodations in Hawaii. This company endeavors to deliver high quality service, high quality rooms, and kind responses to your unique needs. Booking with Midway is a smart and economical way to spend your vacation money. We've had a very positive experience with this company.
